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We value having a well-functioning investor complaints process. This process also gives us as a company the opportunity to identify, correct and mitigate potential problems.

Typically a complaint refers to a situation where an investor is dissatisfied with a financial service or product provided by us and it is clear that the investor considers that we have not met a requirement or a request to correct an infringement in respect of the service or product.

To file a complaint please contact head of complaints at:
Lynx Asset Management AB
Att: Head of complaints
Box 7060
103 86 Stockholm
E-mail: klagomalsansvarig@lynxhedge.se

We strive to maintain the highest ethical standards and always comply with applicable laws and regulations. Therefore, it is of utmost importance to us that unethical or unlawful activities or behaviors are detected as soon as possible so that we can intervene. In order to facilitate the disclosure of unethical or unlawful activities or behaviors, both employees and external parties can report anonymously through our whistleblowing channel, provided by WhistleB, Whistleblowing Centre.

You can report any unethical, unlawful, or otherwise inappropriate activity or behavior, where there is a public interest in its disclosure. You must have reasonable grounds to believe that the information is true. Please note that customer complaints shall be directed to the head of complaints, and not be addressed through the whistleblowing channel.